FAQ

Why glass straws?


- Durable: Our straws are made from borosilicate glass- the same found in many of your favorite kitchen cookware. They are strong and built to last. - Dishwasher Safe - Clean: Glass is transparent, making it very easy to verify cleanliness - Eco-friendly: Glass can be reused an infinite amount of times, effectively replacing single-use plastic straws. If breakage occurs, glass can also be recycled. - Fun: There isn't anything quite like drinking a crisp and cold liquid from a smooth, glass straw. Our straws make any drink look fancy and will make a normal drinking experience, extraordinary.




Why not completely boycott all straws?


Good question. This seems like the most reasonable answer to the current plastic crisis, but there are actually many good reasons to keep a straw around. Disabilities: Before straws were invented, some people with disabilities could not drink safely from a cup. There was the potential danger of unintentionally inhaling liquid into their lungs and developing conditions like pneumonia. By simply banning all straws, we take away the technological advancements that have allowed many people to enjoy a drink with friends - accessibility is key. Dental Health: Many drinks contain acids and colors that will erode or stain your teeth over time. People enjoy drinking from straws to help prevent this contact with their teeth. A straw also helps those with sensitive teeth to avoid direct hot or cold temperatures associated with their favorite drinks. Habit: Historically, many people started using straws as a clean way to drink from a cup that may or may not have been thoroughly washed. Although restaurant hygiene has improved and you would most likely be fine drinking from the edge of a glass, an old habit is hard to break. People still reach for straws because it gives them a sense of security. Cypress Straws give you this sense of security without the guilt of throwing away a plastic straw.




What is borosilicate glass?


This is the same stuff some of your favorite glass cookware is made of. You know, casserole dishes or glass brownie pans? Although breakage may still occur (it is glass after all so be careful!), borosilicate breaks into larger chunks instead of shattering into a million pieces - making clean up much easier. Our glass is lead free, nontoxic, and BPA free for safe, enjoyable sipping!




What is the return policy?


If you are not 100% satisfied with your purchase, contact us directly for a replacement! We are a small, family-owned business, and we want to provide you with the best product and service possible. Please do not hesitate to reach out to us with any questions or concerns.




Can I place a large or special order?


Yes! Please make an account by clicking the "Log In" button at the top right corner of your screen. Once approved, all wholesale orders can be completed through this account.




Can I buy Cypress products in a store?


Yes! We are in a handful of stores in the Southeast. Check out our Locations page for more information.





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